Terms & Conditions

Welcome to Surge Music (operated by KSC Digital Ltd, “Company”, “we”, “our”, “us”)! Please carefully read the following Terms and Conditions (“Terms”) governing your use of our website located at https://surgemusic.io and related services (the “Service”).

By accessing or using our Service, you agree to be bound by these Terms and our Privacy Policy (“Agreements”). If you do not agree to the Agreements, you must not access or use the Service. If you have questions or concerns, contact us at hello@surgemusic.io.


Communications

By creating an account, you consent to receive communications from us, including newsletters and promotional materials. You can opt out of these communications at any time by clicking the unsubscribe link or emailing hello@surgemusic.io.


Billing and Payments

Payment Methods

  • Payments for subscriptions and add-ons can be made using major credit or debit cards (Visa, Mastercard, American Express). Payments are processed securely via Stripe.

  • KSC Digital Ltd is not responsible for any unauthorized or fraudulent use of payment methods.

Billing Cycles

  • Subscriptions are billed in advance on a recurring basis, either monthly or annually, depending on the chosen plan.

  • Invoices are accessible via your account in the “Billing” section. Customers are responsible for reviewing invoices within the platform.

Non-Payment or Late Payment

  • If payment fails, your subscription may be suspended or canceled. Users must resolve payment issues to continue accessing the Service.

  • KSC Digital Ltd reserves the right to pursue outstanding payments and suspend access to the Service until payment is resolved.


Subscriptions

Renewal

  • Subscriptions renew automatically at the end of each billing cycle unless canceled by the user. Cancel renewals through your account settings or by contacting hello@surgemusic.io.

Free Trial

  • Surge Music may offer free trials at its discretion. If billing information is provided, charges will apply automatically after the trial ends unless canceled.

Fee Changes

  • Subscription fees may change, and users will be notified in advance. Continued use of the Service constitutes acceptance of any fee changes.

Refunds

  • All sales are final and we do not offer a refund policy.

  • Refund requests should be made in writing to support@surgemusic.io.


Prohibited Uses

You agree not to use the Service:

  • For illegal or unauthorized purposes.

  • To harm minors or distribute inappropriate content.

  • To transmit spam or unsolicited promotions.

  • To violate intellectual property rights.

  • To interfere with the proper functioning of the Service.


Accounts

  • Users are responsible for maintaining the security of their account credentials.

  • Surge Music reserves the right to terminate accounts for providing false information or engaging in prohibited activities.

  • Users may deactivate or delete their accounts at any time by contacting hello@surgemusic.io.


Intellectual Property

  • Users are granted a limited, non-transferable license to use the Service and its outputs for personal purposes.

  • Users must not copy, reverse engineer, or modify proprietary content or technology.


Data Access and Usage

By using the Service, you consent to:

  • Surge Music accessing and processing your data to provide and optimize services.

  • Anonymized data being used for improving AI systems in compliance with applicable privacy laws.

  • Requesting data deletion at any time by contacting hello@surgemusic.io.


Limitation of Liability

To the maximum extent permitted by law, KSC Digital Ltd shall not be held liable for:

  • Indirect, incidental, or consequential damages arising from the use of the Service.

  • Unauthorized access to user accounts caused by user negligence.


Changes to the Service and Terms

  • We may modify or discontinue the Service without notice.

  • Terms may be updated periodically. Continued use of the Service constitutes agreement to the updated Terms.


Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the English courts.


Contact Us

If you have questions or need assistance, contact us at:

KSC Digital Ltd
Email: hello@surgemusic.io